Delivery
Special Instructions:
We accept NO responsibility for deliveries where special Instructions have been given by the customer to leave parcels safe without a signature.
Dispatch:
All goods in stock ordered before 6pm are despatched that same day. (Excludes Weekends & Bank Holidays)
Some items are sent directly from the supplier, if this is the case these have a 12pm cut off. You will be notified when the item is added to your basket.
SATURDAY IS NOT CLASSED AS A WORKING DAY, TO RECEIVE A DELIVERY ON A SATURDAY PLEASE SELECT 'SATURDAY DELIVERY'
Overnight Next Day Service (Signature Required)
Packaging:
We use purpose made tubes which are strong and reliable to ensure the condition stays perfect throughout the transport. Some trims will be protected with Bubble Wrap and a Wood batten to avoid further damage.
Pricing:
Orders over £199.00 (excluding carriage and VAT) go FREE delivery (Exclusions apply, use postcode checker box on basket page)
Premium Trim is £12.99 per order or 100+ lengths go FREE delivery (Exclusions apply, use postcode checker box on basket page)
All prices + VAT
Timed Deliveries:
PLEASE NOTE, THAT IF YOU HAVE PAID FOR A TIMED DELIVERY AND IT DOESN’T ARRIVE ON TIME, YOU MUST WRITE THE ARRIVAL TIME WHEN SIGNING FOR THE DELIVERY. FAILURE TO DO SO WILL MEAN THAT WE ARE UNABLE TO ISSUE A CREDIT FOR THE MISSED TIMED DELIVERY.
Exceptions and other locations:
Deliveries To: Southern Scotland, Scottish Mainland & Borders, Scottish Islands, Northern Ireland, Channel Islands, Isle of Wight & the Isle of Man
Please place your postcode in the box on the basket page for an instant quote WITHOUT having to fill any other details in.
Approximate delivery time; 1-3 Days.
Deliveries To: The rest of the world
Please place your products in the basket, and change the country for an INSTANT quote
Approximate delivery time; 2-6 Days
We accept no responsibility for any taxes or other costs due to customs or otherwise of the importing country.
Damages:
Orders should be inspected on delivery for any damaged or missing items. Only sign for items that have been received and in good condition. Should any items be damaged, delivery signature should contain "damaged" as indication, in order to be able to raise a claim and request refund or replacement. Damaged or missing items MUST BE REPORTED WITHIN 48 HOURS OF RECEIPT. Failure to do so within this timescale will void claims.
Signing for deliveries, unless stated otherwise, confirms the order has been received in satisfactory condition and voids claims for damage or missing items.
Availability:
If an item is not available at the time of order, we will inform you.
Thank you for visiting Premium Tile Trim.
